The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

This hotel warmly welcomes guests in Bansko.

Various dining options are available, including a restaurant, a café and a bar. Breakfast, lunch and a dinner à la carte delight guests with culinary treats and a wide variety of dishes.

Central heating ensures that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a sofa bed. A safe, a minibar and a desk are also available. Extra comforts include a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a TV, a radio and WiFi (no extra charge) are provided as well. A hairdryer is provided in the bathrooms. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Comfortable sun loungers are available on the terrace. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, golf, archery and horse riding. The hotel's location is particularly ideal for skiers. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, darts and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and hydrotherapy treatments. A kids' club and a casino are also options for entertainment.

Platinum Hotel & Casino Bansko

Platinum Hotel & Casino Bansko